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Monday 31 January 2011

BPM and Workflow; they are one and the same thing, aren't they?


I am often faced with the question from customers and partners alike; “What is the difference Business Process Management and workflow?”
The confusion often arises because misleadingly, these two terms are used interchangeably by individuals in the BPM space that should know better.

In short Business Process Management (BPM) is about managing a business problem whereas workflow is simple a subset of BPM it is an enabler, a technology. BPM uses workflow as one of its key dimensions in order to manage business processes.

These six BPM dimensions include:
• BPM has a human workflow (WF) dimension;
• BPM has a rules engine (RE) dimension;
• BPM has an enterprise application integration (EAI) dimension;
• BPM has a service oriented architecture (SOA) dimension;
• BPM has a content management (CM) dimension; and
• BPM has a business intelligence (BI) dimension.

Additionally a BPM Solution/Suite (BPMS) should allow for the configuration of all of the dimensions from one interface or product suite. A true BPMS such as XMPro provides the ability to create Composite Process Solutions (CPS) with all of these elements from a single toolset.

1 comment:

  1. http://improving-bpm-systems.blogspot.com/2010/04/comparison-of-technologies-for-bpm-bpms.html

    Thanks,
    AS

    ReplyDelete