Mobile BPM...so what's the BIG deal?

We have only just got used to the latest TLA [three letter acronym] BPM, when someone comes along a puts an M in front of it – Mobile BPM.

I heard it said only recently that the best thing you could possible say about this, is at least it is no longer a TLA! But is that really the best thing to be said about MBPM?

In a seminar series I ran in the autumn of 2010 a number of attendees expressed disbelief in the notion that there was any need for or indeed any value in, delivering business process management solutions on mobile devices.

Six to nine months down the line the growth in mobile devices is showing no signs of slowing and in fact, recent surveys suggest they are infact growing rapidly.

The IBM 2011 Global CIO study canvassed more than 3,000 chief information officers globally.  This survey revealed that mobile devices such as tablets, smartphones and notebooks come second on the survey’s must have technology shopping list 74 per cent of CIOs saying mobility solutions were the next best way to boosting competitiveness.  

We are now entering detailed discussions with these same organisations about potential BPM projects, where there is a high mobile requirement, and in one case the requirement is entirely conceived as a mobile solution for remote staff.

Whichever way you look at it, so many of us spend so much more time ‘on the road’ travelling, working outside normal offices hours, not being tied to our desks, and in the possession of mobile devices and technology, that up until now, we have been unable to fully exploit.

The case for Mobile BPM is made in a white paper we [Professional Advantage] have recently published. I suggest you take a read...and discover how we can you and your organisation can fully utilise the mobile devices, that until now have been executive ‘toys’ rather than effective business tools.

Download Whitepaper at http://www.profad.co.uk/invite/bpm-whitepaper.htm

THE FIVE COSTLY MISTAKES OF BPM: Observations in the field...from Jonathan Marcer the head of the PA XMPro BPM Team

My colleagues and I have been witness to a large number of discussions around why BPM projects fail, mistakes of BPM etc.  As with a large number of discussions in and around the BPM space they are just a little too theoretical.

My colleague Jonathan Marcer, the head of XMPro BPM Team in Sydney, Australia, has published a blog post where he has put together his thoughts on the '5 Mistakes of BPM' based upon real life experience 'in the field'.

I recommend you read the post at http://linkd.in/maLKUD

When delivering mobile BPM solutions; what are your experiences of the preferred and or most prevalent mobile devices in use?

Based upon a number of current live Mobile BPM deployments and feedback from a series of MBPM webinars we have run this year, the picture seems to be that the mobile device market place still remains somewhat fragmented.

Our experience is that no one player has become or is becoming dominant.

The most prevalent devices are not surprisingly: the Blackberry, the iPhone/iPad, Windows Mobile Devices and Android devices, but most organisations either have not set or even started to consider setting, a corporate preference or standard for which devices their users will have.

I would be interested in hearing your point oif view on this?  Thank you.

Don't children ask the best questions...? AND Push you for a real answer!

In my last post I recalled a conversation with my wife about what I do for a living, and specifically what does all the jargon we use, actually mean.

Now it has come down to me being interrogated by my ever inquisitive children; "What do you actually do dad?"

This got me thinking about summing up what I do, comprehensively but succinctly, and I turned first to the summary I have on my LinkedIn page which of course will give my children the answer they seek...won't it?

"I work with organisations to help them define business requirements, simplify the complexities and deliver end-to-end process solutions with measurable business returns and critically build long-lasting relationships based upon tangible benefits derived by all parties in the relationship." 

...I guess not, after reading this I am not sure I understand what I actually do.

One of the distinct advantages of working for an Australian company is that my antependium colleagues often have a very useful knack of cutting through all the ‘BS’ and get to the point very quickly.

Upon speaking to my colleagues we came up with the following summary:

I [we] deliver innovation solutions to very painful [process] problems.

Is it that simple? I guess so…

I am off to re-write my LinkedIn page and update our website.